Frequently Asked Questions

Quintess is an innovative luxury hospitality company that manages, staffs and maintains a curated portfolio of branded luxury vacation homes. We deliver this portfolio through a subscription model to affluent travelers who demand service and certainty. Our members gain access to over 1,700 luxury homes in 140+ destinations worldwide, with personalized service before, during and after every stay.

If your home is in one of our target markets and meets our brand standards, we offer two ways to partner. With Guaranteed Income, we lease your home directly and pay you a fixed monthly amount regardless of occupancy. With Managed Collection, your home remains under your ownership while we manage operations and you earn revenue from bookings. Both programs include a dedicated team, access to our members and corporate executives, flexible owner usage and Quintess membership benefits.

We don't operate like a typical property manager. We offer two partnership programs: guaranteed fixed income through a direct lease, or a revenue-sharing model where owners typically earn 30% more. We provide a dedicated team to handle everything from guest vetting to home care, connect you to our members and corporate executives (not the general public) and offer full operational support. Similar to five-star luxury hotel brands, we fully manage and maintain homes in our portfolio under rigorous best-in-class standards.

We are currently looking for exceptional luxury vacation homes in top vacation destinations throughout the U.S., Mexico, the Caribbean, Europe and select additional markets. Both the Guaranteed Income and Managed Collection programs are available in these markets. Let our team know where your home is located, and we will evaluate it promptly.

All homes must meet Quintess comprehensive brand standards, including a desirable location, high-end finishes and furnishings, premium amenities (gourmet kitchens, private pools, hot tubs, outdoor spaces) and two or more bedrooms with en suite bathrooms preferred. Homes typically exceed one million dollars in value. Sufficient calendar availability for bookings is required, and nightly rate expectations vary by market.

It depends on the program you choose. With Guaranteed Income, you receive a fixed monthly payment regardless of occupancy. With Managed Collection, revenue is shared based on actual bookings and homeowners typically earn 30% more than self-managed properties. Income varies by market, property type, owner usage plans and other factors. Our team will provide a custom proposal tailored to your home.

Approximately 80% of guests are vetted Quintess members and corporate executives. These are trustworthy, repeat travelers with whom we maintain an ongoing membership-based relationship. Our members spend 4x more on travel than the average family and represent the high-net-worth, successful executive demographic who respect luxury properties.

Yes. We will work with you to create a custom usage plan that fits your family's unique needs while helping to maximize your rental income. Owner usage is flexible and negotiated as part of your partnership agreement, whether you choose Guaranteed Income or Managed Collection.

Damage protection covers every reservation. We conduct professional inspections before and after each stay to document the property's condition. Any issues are identified immediately and addressed. Your home is maintained under rigorous best-in-class standards and you never bear the cost of guest-related damage.

Both programs include a complimentary Quintess Collection membership. This grants you access to travel within the Quintess portfolio at members-only rates, giving you the ability to explore the entire global network of luxury homes.

Quintess members have high expectations, so our in-destination teams maintain every home in our portfolio under rigorous best-in-class standards. Whether your home is in the Guaranteed Income or Managed Collection program, the same five-star care applies. Owners consistently tell us their home is in better shape at the end of the term than when we started. This comprehensive approach helps maximize property appreciation and long-term value.

Guaranteed Income lease terms are typically 1 to 3 years. Managed Collection does not require a long-term commitment. At the end of any term, we'll discuss renewal or next steps based on market conditions and both parties' goals.

The process begins with an initial residence assessment, followed by corporate negotiations, a preliminary inspection, agreement execution, onboarding (30 days prior to effective date) and residence installation (7 days prior). From initial contact to launch, we work methodically through each phase to ensure no detail is missed.